Fourth’s HotSchedules named leading employee scheduling and workforce management solution — Fourth (2024)

HotSchedules helps customers optimize labor to improve operating performance

AUSTIN, Texas – May 10, 2023 – Fourth, the leader in workforce and inventory management solutions to the restaurant, hotel, retail, and leisure industries, today announced its HotSchedules® solution is recognized as a Top Performer for the 4th consecutive year for employee scheduling by leading analyst Capterra. HotSchedules continues to rank as a Top Performer for employee scheduling software based on user reviews citing positive customer service and ease-of-use for automated scheduling and shift swapping.

As inflationary pressures continue, customers are seeking improvements in labor optimization and profitability to fuel their growth agenda. HotSchedules helps operators address these challenges across each location. Its AI-enabled labor forecasting can predict demand within 5% accuracy to actual experience. This predictability allows store managers to have greater flexibility in shift scheduling, improving the guest experience and employee satisfaction.

Combined in Q1 2023 alone, Fourth analyzed customer data from over $25B in POS sales to accurately predict demand, helping customers optimize labor and compliance and empower their employees to easily swap, drop, and pick up shifts. Fourth’s extensive data repository encompasses sales, guest counts, holidays, events, weather, and other key factors from more than 100,000 locations globally. Customers benefit from Fourth’s unmatched scale and expertise to inform customized forecasts for each location, enabling store managers to improve profitability.

“During a difficult time in attracting and retaining talent, HotSchedules is helping operators improve employee engagement and staffing,” said Clinton Anderson, CEO, Fourth. “By optimizing staffing and facilitating communications with and between employees, managers ensure they are ready to welcome guests, as well as effectively control labor costs, and remain compliant with local, state, and national labor laws.”

The leader in employee scheduling with more than 20 years of robust industry-specific data, HotSchedules improves forecasting accuracy by up to 75%. With an accurate forecast, managers can confidently predict and manage their labor budget, saving up to 5% in labor costs.

Attending the 2023 National Restaurant Association Show May 20-23 in Chicago? Visit our booth to see a demonstration of how HotSchedules and Fourth’s integrated workforce management solution can help you improve profitability.

To learn how HotSchedules can help optimize your labor spend, please visit fourth.com.

About Fourth

When every hour of every shift matters, Fourth helps restaurants, retailers, and hotels conquer the day with data-driven workforce and inventory technology. The Fourth Intelligence Platform leverages more than 20 years of rich data and advanced analytics to deliver actionable insights and demand forecasting for optimizing operations, maximizing margins, and empowering employees. With a streamlined business powered by Fourth Intelligence, industry operators can act with certainty and conquer with confidence whatever comes their way every day. Headquartered in Austin, Texas, Fourth serves more than 15,000 customers across 100,000 locations globally. For more information, please visitfourth.com.